8.5
Review Score
Score breakdown
Cleanliness
8.7
Comfort
8.7
Property Location
8.4
Facilities
8.5
Staff
9.1
Value
7.8
Reviews
au
Review Score
8.3
September 10, 2018
There are no comments available for this review.
Erofeyev
jp
Review Score
7.9
August 7, 2018
Needs renovation, a bit old
Staff is very helpful , nice nature and tranquility
jp
Review Score
7.9
June 10, 2018
Nice onsen near Kobe
It's a usual thing in "old" ryokan, but the room had a persistent smell of bamboo tatami at first. You get use to it and don't pay attention anymore after a while eventually. This the only negative thing I find to say.
Charming ! The onsen bath were amazing. The staff was pretty helpful.
Yuna
jp
Review Score
9.2
May 25, 2018
There are no comments available for this review.
jp
Review Score
9.2
October 1, 2018
Super relaxing stay!! - feel the nature
お風呂場に櫛がないという情報を聞いていなかったので、予め聞いておきたかった / wish I was informed there's no hair comb at onsen so that I could bring from the room
- 部屋で食事ができた / dinner was served in the room - 目の前が竹林になっており、夜は虫の音が聞こえる素敵な部屋だった / bamboo forest was right infront of the window, and could hear sound of crickets at night time - 木々を眺めながら入れる露天風呂がまさに'森林浴'で最高にくつろげた / one of the Rotemburo (outside hot-spirngs) was literally next to trees and super relaxing - 送迎担当の方が、手が空いているからということで鼓ヶ滝まで送ってくださり、道中現地の様々な情報を提供してくださった / a person in charge of driving voluntarily drove me to the Tsuzumigataki waterfall as he got some free time. on the way to the waterfall he provided me some local info in Japanese 一人旅だったのでスタッフの方々の優しさが身にしみました。 / I stayed at Arima Onsen area for the first time alone but really enjoyed the trip thanks to friendly people working there!
derunchik
ua
Review Score
9.6
September 19, 2018
Very authentic hotel
Everything is ok. Check out time is 11 am, but they keep your luggage until 1 pm only.
James_J
au
Review Score
10
September 16, 2018
Best mid range onsen hotel in the area
You'll get ripped if eating dinner at hotel, not worth it at all.
Location is wonderful, one of the best. Very good hot spring inside hotel. Spacious room compared with regular hotel in Japan.
Patricia
es
Review Score
7.5
August 21, 2018
The only shower is a "public bath" and we were told to cover our tattoos which is difficult to do while showering seated on a bench with other people in the room with you. A little too traditional for us.
The in room traditionalism was great. The view from the room was amazing and it was very peaceful.
Max
gb
Review Score
7.5
August 14, 2018
Relaxing Onsen experience with a very spacious room. Some issues communicating in English.
Staff had some trouble speaking English; I don't mind this much as we were in Japan, however we were unable to order drinks at dinner as the girl who was serving us didn't understand what we were asking. Dinner was quite disappointing as there was a lot of jelly and eel involved throughout the different courses and there were a couple of dishes that we really didn't enjoy. I was able to eat everything that was served but my friends had to leave quite a bit of their's. I was hoping for some Kobe beef as it featured in a lot of the photos on the hotel profile on Booking.com. We seemed to be some of the only westerners in the hotel so the dinner was probably just catered to different tastes. Booking.com states the hotel rating is 4 stars, however other websites state it is 3 star. This was a little misleading.
The onsen facilities were excellent and the outdoor onsen was very relaxing. Room was very spacious with comfortable futon beds. The location of the hotel was very useful as it is a short walk from the train station and bus stop.
Nicolas
ch
Review Score
9.6
August 14, 2018
Nice and relaxing stay - as expected !
We took the dinner in the room. It's a bit curious to mention it that way, but it was a little bit too sophisticated. My daughter (14) found it hard to enjoy as the plates were beyond her expectation and her taste. But I must also say that as an adult, I enjoyed it fully.
Nice rooms, and the "onsen" within the hotel was really great.
이 유신
kr
Review Score
10
July 7, 2018
Hotel workers were all friendly! Because of the heavy rain, all transportations stopped so they let us stay their one day more in half price and helped us a lot for looking for possible way going back to namba station. I really feel grateful thanks to their kindness and best service with great meal. I'm sure that I'll visit here again!
Strongly Recommend!!!
cn
Review Score
10
June 13, 2018
This is really a very fantastic hotel!!!
The hot springs there were really great! Staffs were also very friendly to us. The hotel provided us a pick-up survice which enables us to get to the hotel immediately without climbing the hills. Mostly there are four Chinese staffs in the hotel now! They can speak Chinese, English and of course Japanese. So please don't be afraid of any communication problems. We were very glad that they could help us to book the bus ticket to Shin-Osaka. It is really a very fantastic hotel indeed!!!
gautier
gb
Review Score
8.3
June 5, 2018
There are no comments available for this review.
.Lina.
de
Review Score
10
May 23, 2018
A bit more expensive, but worth the money
Nothing to complain
Really friendly stuff that supported us in every matter. Nice onsen and rooms.
Miles
gb
Review Score
9.2
May 23, 2018
We would go back there
Nothing
Typical old style ryokan. Perfect. Great food and lovely relaxing view from our room.
Shigemi
au
Review Score
7.1
May 16, 2018
There are no comments available for this review.
au
Review Score
6.2
May 15, 2018
the pillow was made of rice, very uncomfortable
the bath was great
Juan
il
Review Score
10
May 13, 2018
There are no comments available for this review.
Allan Forrest
au
Review Score
8.8
May 11, 2018
One night stay. Excellent food staff and atmosphere
Paintwork, carpets and fittings a little tired and needing renovation.
Staff were very kind. Onsen baths excellent. Traditional Japanese meals first class.
Mika
ee
Review Score
9.2
May 11, 2018
Very friendly staff
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