8.6
Review score
Score Breakdown
Cleanliness
8.7
Comfort
8.7
Property location
8.4
Facilities
8.5
Staff
9.2
Value
7.9
Reviews
Max
gb
Review score
7.5
14 August 2018
Relaxing Onsen experience with a very spacious room. Some issues communicating in English.
Staff had some trouble speaking English; I don't mind this much as we were in Japan, however we were unable to order drinks at dinner as the girl who was serving us didn't understand what we were asking. Dinner was quite disappointing as there was a lot of jelly and eel involved throughout the different courses and there were a couple of dishes that we really didn't enjoy. I was able to eat everything that was served but my friends had to leave quite a bit of their's. I was hoping for some Kobe beef as it featured in a lot of the photos on the hotel profile on Booking.com. We seemed to be some of the only westerners in the hotel so the dinner was probably just catered to different tastes. Booking.com states the hotel rating is 4 stars, however other websites state it is 3 star. This was a little misleading.
The onsen facilities were excellent and the outdoor onsen was very relaxing. Room was very spacious with comfortable futon beds. The location of the hotel was very useful as it is a short walk from the train station and bus stop.
Nicolas
ch
Review score
9.6
14 August 2018
Nice and relaxing stay - as expected !
We took the dinner in the room. It's a bit curious to mention it that way, but it was a little bit too sophisticated. My daughter (14) found it hard to enjoy as the plates were beyond her expectation and her taste. But I must also say that as an adult, I enjoyed it fully.
Nice rooms, and the "onsen" within the hotel was really great.
이 유신
kr
Review score
10
7 July 2018
Hotel workers were all friendly! Because of the heavy rain, all transportations stopped so they let us stay their one day more in half price and helped us a lot for looking for possible way going back to namba station. I really feel grateful thanks to their kindness and best service with great meal. I'm sure that I'll visit here again!
Strongly Recommend!!!
cn
Review score
10
13 June 2018
This is really a very fantastic hotel!!!
The hot springs there were really great! Staffs were also very friendly to us. The hotel provided us a pick-up survice which enables us to get to the hotel immediately without climbing the hills. Mostly there are four Chinese staffs in the hotel now! They can speak Chinese, English and of course Japanese. So please don't be afraid of any communication problems. We were very glad that they could help us to book the bus ticket to Shin-Osaka. It is really a very fantastic hotel indeed!!!
gautier
gb
Review score
8.3
5 June 2018
There are no comments available for this review.
.Lina.
de
Review score
10
23 May 2018
A bit more expensive, but worth the money
Nothing to complain
Really friendly stuff that supported us in every matter. Nice onsen and rooms.
Miles
gb
Review score
9.2
23 May 2018
We would go back there
Nothing
Typical old style ryokan. Perfect. Great food and lovely relaxing view from our room.
Shigemi
au
Review score
7.1
16 May 2018
There are no comments available for this review.
au
Review score
6.2
15 May 2018
the pillow was made of rice, very uncomfortable
the bath was great
Juan
il
Review score
10
13 May 2018
There are no comments available for this review.
Allan Forrest
au
Review score
8.8
11 May 2018
One night stay. Excellent food staff and atmosphere
Paintwork, carpets and fittings a little tired and needing renovation.
Staff were very kind. Onsen baths excellent. Traditional Japanese meals first class.
Mika
ee
Review score
9.2
11 May 2018
Very friendly staff
Govin
sg
Review score
9.2
3 May 2018
Good stay, but could be better if onsen was open longer till checkout time at 11am
No shower in the room. Also, onsen seems to be closed for cleaning longer than normal compared to other onsens. Timing for closing the onsen also is odd, 10am till 3pm.
Friendly staff
SAW
my
Review score
8.3
27 April 2018
A nostalgic hotel
Dinner was served in the room. Nice onsen and friendly staff
Vamika
in
Review score
7.5
19 April 2018
There are no comments available for this review.
Cyanine
th
Review score
10
18 April 2018
Must try!!
Nice staff, nice place to stay, and dinner is great
Annop Suthikritiya
th
Review score
7.1
13 April 2018
There are no comments available for this review.
Ram
se
Review score
9.6
9 April 2018
Good ryokan with rooms that has a nice view.
The dinner and breakfast was not invalider in the price that is displayed on booking.com. It makes you believe it is a bit cheaper than it is. That aside we can recommend this place.
The staff is amazing. The onsen is well laid out and a information broschure is given out for novice onsen goers. The grilled meat is delicious.rhe view from the room is beautiful.
Erofeyev
jp
Review score
7.9
7 August 2018
Needs renovation, a bit old
Staff is very helpful , nice nature and tranquility
jp
Review score
7.9
10 June 2018
Nice onsen near Kobe
It's a usual thing in "old" ryokan, but the room had a persistent smell of bamboo tatami at first. You get use to it and don't pay attention anymore after a while eventually. This the only negative thing I find to say.
Charming ! The onsen bath were amazing. The staff was pretty helpful.
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